What Are the Most Helpful VoIP Features for Small Businesses?

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Just five or six years ago, VoIP was still considered a “different” type of business phone system. One that wasn’t the norm. But the pandemic changed that way of thinking. Now internet-based phone systems aren’t simply the norm. They’re mandatory for business continuity. During the pandemic, VoIP and video conferencing have skyrocketed by over 210%. … Read more

Simple Guide to Follow for Better Endpoint Protection

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Endpoints make up much of a company’s network and IT infrastructure. This is a collection of computers, mobile devices, servers, and smart gadgets. As well as other IoT devices that all connect to the company network. The number of endpoints a company has will vary by business size. Companies with less than 50 employees have … Read more

Insider Threats Are Getting More Dangerous! Here’s How to Stop Them

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  One of the most difficult types of attacks to detect are those performed by insiders. An “insider” would be anyone that has legitimate access to your company network and data. This would be via a login or other authorized connection. Because insiders have authorized system access, they bypass certain security defenses. Such as those … Read more

Everything You Need to Know About Microsoft Viva Sales

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Data entry can be a real drag for salespeople. The time they spend on administrative tasks is time away from customer interactions. But that data is vital. It’s important to capture customer orders, quotes, needs, and more. Lead and sales reporting help sales managers know where to direct their attention. Analytics also help drive more … Read more

Checklist for Better Digital Offboarding of Employees

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Digital footprints cover today’s modern workplace. Employees begin making these the moment they’re hired. They get a company email address and application logins. They may even update their LinkedIn page to connect to your company. When an employee leaves a company, there is a process that needs to happen. This is the process of “decoupling” … Read more

Where to Begin With Network Security

Small businesses are increasingly under attack from cybercriminals. Not only are the attacks themselves increasing, but the cost to businesses to resolve the damage is increasing. Some interesting facts from 2020: 2020 was already the “worst year on record” by the end of Q2 in terms of the total number of records exposed. By the … Read more

Work From Home Securely

COVID-19 has required many people to suddenly work from home. But that doesn’t mean businesses can get lax on their security. As a matter of fact, with a distributed workforce using devices not previously managed and secured by the business, security has become a big problem for most businesses. Many companies face the question of … Read more

Changing Your Email Address

Planning to change your email address? Follow my guide for a smooth transition that keeps you connected to your customers.

Your Baseline Information Security Policy

Your information is the lifeblood of your business. Without it, you have no business. Some industries, like the legal field, create a higher standard to protect the confidentiality of your client information. But you know this. You understand the importance of protecting your data. The real question is, how? What specific things do you need … Read more

Considerations for Developing Your Backup Plan

WHY BACKUPS ARE IMPORTANT Computer backups are critical to your business. The Number 1 cause of data loss for businesses is its own end-users. Whether accidental or intentionally malicious, end-users are the primary cause of data loss for any business. Add to that other risks such as hardware failure, viruses and other malicious software, theft, natural … Read more